Website governance · effective 27 August 2026
Privacy should be legible before a conversation begins.
This notice is limited to the public NEUVIOR website and direct enquiries. It does not govern a live PHARMORIS customer service or authorise the submission of patient information.
01 · Scope and identity
A narrow notice for a narrow processing context.
NEUVIOR Pharmaceuticals Ltd, company number SC857853, is the controller responsible for the personal information described in this website notice. Privacy enquiries can be sent to [email protected].
The notice covers information provided through public enquiry forms, direct correspondence about the website and ordinary technical records associated with serving and protecting the website. It does not govern a live PHARMORIS customer service, patient data, clinical information controlled by a customer or a future contracted deployment.
Any future product processing would require its own verified notices, contracts, roles, retention rules and data protection terms before operation.
Details you choose to provide
Forms may request a name, email address, organisation, role, telephone number, enquiry type, message and an affirmative consent selection.
Direct collectionTechnical request records
Website hosting and security systems may process normal request metadata needed to deliver, protect and troubleshoot the site.
Delivery and securityExcluded information
Do not submit information that identifies a patient, confidential clinical records, credentials, access tokens or other sensitive operational material.
Hard boundary02 · Purpose and handling
Information is collected to answer the request you make.
NEUVIOR uses enquiry information to route and answer the request, take steps a person asks for, keep a proportionate correspondence record, protect the website and decide whether a further conversation is relevant.
Depending on the context, the lawful basis is consent, steps requested before a possible contract, or NEUVIOR's legitimate interests in answering genuine enquiries, maintaining proportionate business records and protecting its services. Consent is used for optional future updates and can be withdrawn at any time.
Information may be handled by authorised NEUVIOR personnel and providers supporting hosting, security and email delivery. Resend receives enquiry content to deliver it to NEUVIOR. Personal information is not sold or used to create an unrelated advertising profile.
Retention
Enquiry records are kept only while the conversation remains relevant and for any proportionate legal, security, accounting or evidential need. Records are reviewed and deleted when those reasons no longer apply.
Need led retentionService providers
Hosting, security and email providers may process information in other countries. Where required, NEUVIOR relies on an adequacy decision or appropriate contractual safeguards in the relevant provider terms. Further details can be requested by email.
Hosting, security and emailAutomated decisions
The public enquiry flow is intended to route a message for human response. It is not presented as an automated clinical, eligibility or purchasing decision.
Human response03 · Choice and rights
Questions and rights requests should have one direct route.
Depending on the circumstances and applicable data protection law, a person may ask about access, correction, deletion, restriction, objection, portability or withdrawal of consent. Some rights are qualified and may not apply in every case.
Send a request to [email protected] or use the governance enquiry form below. NEUVIOR may need to verify identity before disclosing or changing personal information.
If a concern is not resolved, a person can complain to the UK Information Commissioner's Office. This notice will be updated before NEUVIOR introduces a materially different use of personal information through the website.
Governance enquiry
Raise a governance or privacy question.
Do not include data that identifies patients, confidential clinical information or special category information.
No data that identifies patients
No confidential clinical records
Human response only
Make the next step useful
Bring the problem that needs a clearer decision.
Tell us what is stuck, what decision you need to make and what a better outcome would change. We will connect you to the most relevant NEUVIOR, PHARMORIS, media or investor route.